Shipping Policy

Thank you for choosing Textora Scaff Private Limited.

This Shipping Policy outlines the terms and conditions regarding the shipment and delivery of products purchased through www.texorascaff.com.

Domestic Shipping (Within India)

All confirmed orders are generally processed and dispatched within 2–5 business days from the date of order confirmation.

We partner with reliable courier and logistics providers to ensure safe and timely delivery across India.

Delivery timelines may vary depending on:

  • Delivery location

  • Product availability

  • Public holidays

  • Weather conditions

  • Logistics partner delays

Most domestic orders are delivered within 5–10 business days after dispatch. Deliveries to remote or rural locations may take longer.

Cash on Delivery (COD) availability depends on serviceability in your area.

International Shipping

We offer international shipping to selected countries and regions.

International orders are generally processed and dispatched within 2–5 business days after order confirmation.

Delivery timelines typically range between 7–21 business days, depending on the destination country, customs clearance procedures, and local courier services.

Please note:

  • International customers are responsible for any customs duties, taxes, import charges, or other local fees imposed by their country.

  • Delivery delays caused by customs authorities are beyond our control.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Customers can track their shipment using the tracking information provided by the courier partner.

Delivery Delays

While we strive to deliver all orders within the estimated timelines, delays may occur due to circumstances beyond our control, including:

  • Natural disasters

  • Weather disruptions

  • Transportation issues

  • Government restrictions

  • Customs processing delays

  • Courier partner operational issues

Textora Scaff Private Limited shall not be held liable for delays caused by such circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information while placing an order.

If incorrect or incomplete shipping details are provided, resulting in failed delivery, additional shipping charges may apply for re-dispatch of the order.

Damaged Shipment

If you receive a damaged package, please contact us within 48 hours of delivery with photographs of:

  • The outer packaging

  • Shipping label

  • Damaged product

Our support team will review the issue and assist you accordingly.

Ownership and Risk

Ownership and risk of loss for products pass to the customer upon successful delivery to the shipping address provided during checkout.

Jurisdiction

Any disputes arising from orders placed on www.texorascaff.com shall be governed by the applicable laws of India and subject to the jurisdiction of competent courts.

Contact Information

For shipping-related queries, please contact:

Textora Scaff Private Limited
Website: www.texorascaff.com
Email: info@texora.in

By placing an order on www.texorascaff.com, you agree to this Shipping Policy.